Scammers will send text messages saying there is suspicious activity on your bank account or you’ll get a pop-up message regarding an antivirus on your device. These events will lead to a scammer asking you to share your screen so they can steal account and login information and other personal or financial information. Follow these tips to avoid a screen share scam like this:
* Verify: Confirm the identity of the person asking you to share.
* Think: Never share your screen with strangers who call or text you. No bank employee will ask you to switch to using FaceTime or Google Meet.
* Protect: Be cautious if you receive unusual instructions. Protect your personal and financial information.
* Contact your bank and any business using trusted numbers.
If you know someone who has been scammed, report the scam to the FTC at ReportFraud.ftc.gov and to the FBI at ic3.gov.